Refund & Cancellation Policy
Last updated: 29 August 2026
In short: SEO Health is a monthly subscription. You can cancel at any time and you will not be charged again. Your paid features stay available until the end of the period you have already paid for. We do not refund the unused part of a period, but we will always put right a payment that went wrong — duplicate charges, failed charges that still took money, or a period where we failed to deliver the service.
1. What you are paying for
SEO Health is sold as a monthly subscription to a plan (currently Pro at ₹549 per month and Max at ₹1,999 per month). Each plan is described on our pricing section. There is also a Free plan that costs nothing and requires no payment details.
Payment is taken at the start of each monthly period and gives you access to that plan's features for that period. Prices are in Indian rupees (INR).
2. Cancelling
- You can cancel your subscription at any time from the billing screen in your SEO Health account, or by emailing hello@seohealth.in from your registered address.
- Cancellation stops all future charges. You will not be billed again once you cancel.
- Your plan's features remain available until the end of the period you have already paid for. After that your account moves to the Free plan — your data stays, the paid features switch off.
- There is no cancellation fee and no minimum contract term.
3. Refunds
Because access is granted immediately for the whole period and the underlying costs of running your audits are incurred straight away, we do not refund the unused portion of a period you have already paid for. Cancelling stops the next charge; it does not reverse the current one.
This is the general rule. Section 4 lists the cases where we do refund.
4. When we do refund
We will refund you in full, without argument, in any of these situations:
- Duplicate payment — you were charged more than once for the same period.
- Money taken on a failed transaction — the payment was debited but your subscription was not activated.
- Wrong amount charged — you were billed something other than the price of the plan you chose.
- Charged after cancelling — a payment was taken after you had already cancelled.
- We could not deliver the service — if a fault on our side made your plan substantially unusable for an extended part of a billing period, tell us and we will refund that period or extend it, whichever you prefer.
If you think any of these applies to you, email hello@seohealth.in with your registered email address and the date and amount of the charge.
5. How refunds are processed
- We will acknowledge your request within 2 business days and tell you our decision within 5 business days.
- Approved refunds are issued through Razorpay, our payment processor, back to the original payment method. We cannot refund to a different card, account, or UPI ID.
- Once we issue the refund, Razorpay and your bank typically take a further 5–7 business days to credit it. That last leg is outside our control.
- Refunds are made in Indian rupees for the amount charged. We do not reimburse any currency-conversion or bank charges applied by your own bank.
6. Free plan
The Free plan involves no payment, so nothing is charged and nothing is refundable. You can stop using it or delete your account at any time.
7. Changes to your plan
If you move to a higher plan mid-period, the change applies from your next billing date unless we tell you otherwise at the time. If you move to a lower plan, the change takes effect at the end of your current paid period — we do not refund the difference for the period already paid.
8. Price changes
If we change the price of a plan, we will tell you by email before it affects you, and the new price will only apply from a following billing period. You can cancel before then if you do not want to continue.
9. Contact us
Questions or a refund request — email hello@seohealth.in. Full business and grievance details are on our contact page.
SEO Health · Sreekailas, Pollakkada, Pullur, Kasaragod, Kerala – 671531, India